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Frequently Asked Questions

Get The Answers You Need

What is the life expectancy of my unit?

HVAC systems last an average of 10 years. However, for your equipment, it may differ. Variables that affect life expectancy include the type of system, climate and the regularity of routine maintenance.

What are the advantages of a programmable thermostat?

Programmable thermostats are more accurate and efficient than thermostats that contain mercury. With a programmable thermostat, you can program settings in advance so that you can control the temperature at different times of the day. You will never have to worry about remembering to adjust the settings manually. By scheduling your programmable thermostat to a higher or lower temperature based on your weekday work hours, you can save money on energy bills without sacrificing comfort. A Eric Smock Heating & Air Conditioning, Inc. technician will gladly walk you through how to use your programmable thermostat.

Why can’t I find the correct size furnace filter at my local home improvement store?

Filters for your unit may be made specifically for its brand. These filters may be made of different or higher-quality materials than those of the disposable filters found in retail stores. Check with your local dealer to find the appropriate filter for your air conditioner. However, keep in mind that some filters are reusable, and can be washed by hand in cold water.

Which equipment needs regular or preventative maintenance?

All heating and cooling equipment require annual professional tuneup. Inspections on boilers and furnaces should include ductwork, pipes, dampers, valves, the chimney, registers, radiators, pumps, blowers, fuel lines and the oil tank. Heat pump and air conditioning unit inspections should also include an examination of the fan, compressor, indoor coils, outdoor coils, and refrigerant lines.

Why do I need regular HVAC maintenance?

Your heating and cooling systems work incredibly hard to perform their functions. The constant stopping, starting and general operation can wear down any machine. Proper care and maintenance help to keep these systems in optimum condition and ward off malfunction. By scheduling regular maintenance, you can maximize the life of your heating and cooling units and guard against many common equipment failures. Preventive maintenance inspections performed in spring for your AC and fall for your heater can uncover leaks, rust, rot, soot, frayed wires and corroded electrical contacts. Regular maintenance will ensure maximum efficiency and prevent other problems.